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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-01-2018 12:42 PM

HP Recommended
Product: Photosmart 7525
Operating System: Microsoft Windows 10 (64-bit)

I am getting horizontal white lines in my prints. They are uniform and about .58 inches apart and about .05 inches wide. When I run the print quality diagnostic, the lines are only in the three colors and not in the black, but some of the text is cut in half as white lines are coming up in the text also.  I have completed the entire troubleshooting procedure including replacing the ink cartridges without success. I did not replace the print head (a fellow on another forum did that without success).  This problem has come up several times on forums with several different HP printers but no one has provided information as to the cause of the problem and the detailed solution. Any help would be appreciated. 

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