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07-28-2018 02:44 PM
Product: hp envy photo 7155
Operating System: Mac OS X 10.11 El Capitan
My brand new HP Envy Photo 7155 is unable to connect to Web Services. Internet connection is fine and the wifi printing works. I was on the phone with HP tech support for hours before they eventually told me this was a known bug with no current fix. It's been 2 months.
Help. What is error D80774EC and how do I get Web Services to recognize my new printer?
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