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‎08-07-2018 12:32 PM - edited ‎08-07-2018 01:55 PM

HP Recommended
Product: OfficeJet Pro 6978
Operating System: Microsoft Windows 7 (64-bit)

When printing an image I am getting vertical lines from top to bottom spaced about a half inch apart.  This occurs both from my desktop computer which is direct wired and from any wireless device. I have all new ink cartridges. This problem started prior to the new ink being installed. The print test page looks perfect. I tried running the cleaning tools in the printer software but it made no difference. What am I missing?Actual printed imageActual printed image

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