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‎08-10-2018 08:46 AM

HP Recommended
Product: Envy 4527

I have a 16month old envy 4527 that's been used about 5 times. 

 

The ink levels are fine and when removed there is visible wet ink on the cartridge strips.

 

all I get is blank pages when trying to print,copy or scan to print.

 

ive tried cartridge cleaning using the trouble shooting but it still persists

 

im assuming the cartridges are shot as they've not been used in many months? 

 

 

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