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‎09-24-2018 10:02 PM

HP Recommended
Product: Officejet Pro 6968
Operating System: Microsoft Windows 10 (64-bit)

I have had my Officejet Pro 6968 for several years now, always works great, amazing features, etc, etc.... Because I have had no issues, I havent had to log in to the config in a long time, however that changed today. I cant remember what I set the admin password to, so I cant make the changes I need. 

 

I have tried the "hit return 3x and go to reset" but that doesnt work, only makes me so the initial setup and not defualt the password. What do I need to do to resotre my printer so I can make the changes I need to make? 

 

Thanks! 

 

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