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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-04-2018 02:46 AM

HP Recommended
Product: HP ENVY 5020

I have an HP ENVY 5020 which I have had less than 6 months.  I have enrolled with the Instant Ink and replaced m first black ink cartidge a couple of weeks ago and the printer has suddenly stopped working with the message @"cartridge cannot be used until printer is enrolled in HP Instant ink".  I have logged on to instant ink and apparently it can't read the cartridge.  I have tried cleaning the ink cartridge, powering the printer on and off but this has still not resolved the error. 

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