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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-10-2018 09:06 AM

HP Recommended

Hello, I am using a Mac and have not had this issue in the past. I can usually select color or Black and White and the printer does what I ask.

 

Lately, the printer will only print in color, even when I select black and white in the command box, and the preview shows the image in Black and White. My Black Ink cartridge is about half full according to the printer, but the color ink is low so color images are all printing a pale pink. 

 

Any Ideas?

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