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So I have been able to scan ID's, take regular prints, make copies. However whenever I try printing a scanned copy of any passport, it ends up printing just the text.

This happens only for Passports and no other documents which are used as ID's like Driver's License or Voters ID or even my Hospital card. Can't take a copy of it or print a scanned copy.

BTW trying to do it in B/W and not in color. Have stopped using color completely.

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