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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet 1510
Microsoft Windows 10 (64-bit)

Got error when insert new tri color cartridge (first it was detected and genuine toner)

 

Failure.jpgBlack color wthich came in same combo works fine and able to print black.

Level.jpg

Tried all-

unplug-plug solution.

Restart solution.

Cleaning solution etc ... still no luck... please suggest 

Who Me Too'd this topic
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