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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
12-03-2018 08:33 AM
Product: Deskjet 2640 Ink Advantage
Operating System: Mac OS X 10.6 Snow Leopard
Basically my scanner suddenly stopped scanning colors and will only scanned any photo as B&W
The software I am using on my Mac OS 10.6.8 is "HP Scan 4.3.10 (152)"
I searched all tips and found no mention of such an issue.
Please advise me how to fix it. I am in the middle of creating an album and need to scan lots of photos.
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