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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-03-2018 08:34 AM

HP Recommended
Product: HP OfficeJet Pro 8710
Operating System: macOS 10.14 Mojave

Printed a “Printer Test Page” from the HP OfficeJet Pro 8710 app. No color. Then printed a “Print Quality Diagnostic Page,” and all 4 colored blocks are there. Went back and printed another “Printer Test Page.” Still no color. My 2011 MacBook Pro, running High Sierra, prints in color. Please advise. Thanks for your help.

 

Mac Type:  MacBook Pro

OS Version:  Mac OS X 10.14

Printer Model:  HP OfficeJet Pro 8710

Printer Driver Version:  HP Inkjet 3 Driver 4.2.0

 

Downloaded and installed HP Smart 2.5 Driver

Downloaded and installed HP Easy Start v. 2.9.0.180 - although I’m not sure what it’s supposed to do.

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