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‎12-06-2018 12:29 PM

HP Recommended
Product: HP Officejet Pro 6230
Operating System: Microsoft Windows 7 (64-bit)

Switched on printer for first time in 3 days and it wouldn't print. No error messages.

The black ink light was blinking but the cartridge has been installed and working for months.

I took it out, cleaned the contacts, heard the ink sloshing around and put it back. No change.

I did the thing where you pull the plug, wait a few minutes and switch it back on. No change.

I tried it a few more times. Now the black and yellow cartridge lights are blinking. But I didn't do anything to the yellow cartridge...

I took all of the cartridges out. All of the lights blinked.

I put them all back, one by one. The blue and magenta lights stopped blinking (curiously, the magenta light stopped blinking when I put the magenta cartridge in the wrong slot).

I have tried to update the firmware with the new version that allows competitor inks but the update repeatedly fails.

 

What is wrong? It's too easy to blame the (remanufactured) cartridges, and anyway, two of them are apparently fine. I have difficulty believing that there is much that can go wrong with them.

Could it be a fault on the carriage? Is there anything I can do other than spend a fortune on more cartridges?

The printer is 18 months old and this seems too early for faults and breakdowns.

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