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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Compaq dc7900 Small Form Factor
Microsoft Windows 10 (64-bit)

I need to print in color from Photoshop or Adobe Acrobat Pro.

 

Having either the printer or Photoshop manage the colors, the same result is both prints are in grayscale.

 

I've followed the community advice on here and still have the same issue.

 

I've done a deep clean of the driver, and completely removed the HP printer and it's settings and then downloaded a new driver from HP's website. (Several times)

 

The Printer's advanced settings or general settings do not have an option to manage what color mode the printer prints. (Grayscale nor Color)

 

Does resolution or color mode affect the printer? (Would a 300dpi print in CMYK color mode throw off the printer, versus a 72dpi rgb stock photo from the internet?) You can't print RGB; I'm just seeing if this is how the printer 'thinks' when someone who doesn't convert the colors correctly prints it without properly adjusting a photo for print.

Photoshop Manages ColorsPhotoshop Manages ColorsNo Color OptionNo Color OptionExample_3.jpgExample_4.jpgExample_5.jpgPrinter Manages ColorsPrinter Manages Colors

 

Michael
Who Me Too'd this topic
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