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12-27-2018 03:31 AM
I cannot seem to find any way to contact hp instant ink.
I joined instant ink in Jan 2016 after the initial 6-month free period I have been paying mostly 7.99 a month and have received only one ink replacement of black in Feb 2017 and then a colour in April 2017. Since then I have received zero ink replacements yet I've paid over 200 pounds!
My printer won't print due to this issue, ( i am connected to the internet. )
I am of course, unhappy with the service.
I would like a refund as be charged 200 pounds for one lot of replacement ink and have a printer that is unusable is not great.
I'm happy to pay a standard amount for the ink received. NOT 200 pounds for one replacement.
That is really not a good deal at all.
I will, of course, be cancelling my subscription, but I feel this error should be resolved first.
Any help with information on how to contact customer services would be greatly appreciated as I've tried all the options available over quite some time now and the cannot find an email address or any other way to write to hp about this ongoing issue.
Many thanks in advance 🙂