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Check out our Black or Color Ink Not Printing, Other Print Quality Issues  info about: Print quality and Cartridge Issues.
    
    12-31-2018 02:38 PM
        Product: HP OfficeJetPro 8720
      
      
        Operating System: Microsoft Windows 10 (64-bit)
      
	Hello: I just purchased a new HP OfficeJet Pro 8720. I am not able to configure the wireless settings because when I do, I received a message "This Feature has been Disabled". Furthermore, there is no Network Settings option in the setup menu screen. I have attempted to restore the printer back to its original factory settings, as well as restore the Network Settings to its original factory default, with no success. Can you please assist by telling me how to resolve this issue? Thank you.
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