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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 6970
Microsoft Windows 10 (64-bit)

I normally initiate my document scans using the printer/scanner touch screen and they all, once scanned, get stored as Scannn.pdf within my Documents folder.  How can I permanently change the target folder as I cannot find the option within the printer/scanner menu.

If it needs to use an HP program on my PC then please advise which program and how to install as gthe only related program I can find installed is HP Smart.  However, I also cannot find the option within HP Smart either.

Thanks

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