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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-06-2019 05:41 PM

HP Recommended
Product: HP OfficeJet 3830
Operating System: Mac OS X 10.11 El Capitan

Hi

 

I just brought a new printer, it came with ink cartridges. I've installed the ink and set everything up following the instructions. When trying to print I've found that the black ink isnt printing correctly. It has white lines through the black text.  

 

I've tried cleaning the cartridges and also aligning the printer multiple times. Neither has made a difference. 

When I've printed the print quality diagnostic it is very difficult to read because there are white lines through all of the black text. 

 

Any ideas on what I can do to fix this problem?? 

 

Thank you 🙂

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