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‎01-08-2019 03:37 PM

HP Recommended
Product: OfficeJet Pro 8210
Operating System: Microsoft Windows 7 (64-bit)

I have two (2) update notices in my PC from HP stating that Important Download #38.8.1937.18312 and Optional Update #40.11.1108.1741 are ready for download and installation. I have attempted to download and install these two updates several times to no avail.  Error messages I get for the Important Update is Code 800F020B and for the Optional Update Code 80246007.  How can I get my PC to accept these two downloads?

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