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‎01-16-2019 10:36 AM

HP Recommended
Product: envy 7855
Operating System: Microsoft Windows 10 (64-bit)

when i printed a series of photos on the envy 7855, some photos had horizontal lines acroos the picture.  i am using genuine hp ink and hp photo paper.    not all of the photos has these lines, maybe 9 out of 20.  the printer seems to hesitate while printing  but not for all photos.  this seems to be random.  how do i correct this

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