• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-19-2019 12:10 PM

HP Recommended
Product: HP Pavillion 23 h050
Operating System: Microsoft Windows 10 (32-bit)

I am beyond frustrated as this issue is happening more frequently. I just printed the other day, went to print today and again it shows "not connected". I've removed, reinstalled printer & software. My wireless network shows it's connected. I've tried the HP print & scan doctor to no avail. This printer isn't that old but I'm so disgusted with it. Try to print, it says not connected. Search can't find printer. Last time I removed and reinstalled it worked fine. This is getting beyond old.  I need help please and don't understand why this keeps occuring!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.