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‎01-27-2019 04:18 AM

HP Recommended
Product: HP Officejet 7500A Wide Format e-All-in-One Printer - E910a
Operating System: Microsoft Windows 10 (64-bit)

the printer is installed and everything has been updated and tested but when i try to print a document is says printer offline or cannot connect. the test print from print doctor works fine and all the other diagnostic tests do too.  it was working fine until the recent windows updates and its happened before after updates.  i have uninstalled and reinstalled it twice and the same issue continues

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