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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Microsoft Windows 10 (64-bit)

I need some help, I can print from my laptop via a USB cable fine and from my Iphone wirelessly but I have tried to set up my laptop for a wireless print and it use to work but since  I moved house it is unable too. 

I have checked the blue light and the IP address and the actual printer confirms it is connected successfully  to WIFI with a good signal strength but I just cannot print. 

There is clearly something happened to my laptop. Can anyone help me please? 

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