• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-10-2019 02:40 PM

HP Recommended
Product: HP Envy 5530

Recently, whenever I try to print anything, the pages are just blank. I've tried to check the ink cartridge levels but they are fine. When it's printing, it sounds like something is actually being printed on the page but it's completely blank. I've tried to use the Clean Printhead option under the Tools section on the printer and also have tried to take out the ink cartridges and put them back in. I've tried restarting it as well. My printer is only about 5 years old so I don't think it's just broken but I'm not sure...Any advice on how to fix this?

Tags (1)
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.