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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Deskjet 3630

I have been unable to access the admin setup for my 3630 printer. This is not the wireless password but the admin. I don't remember setting up a password but I could have done. I have already tried cold reset and wireless reset to no avail. 

Screen Shot 2019-02-09 at 17.25.11.png

 

Some help would be appreciated.

 

Even stranger, after a hard reset the info sheet tells me thar the admin password is not set and yet still doen't allow me access to the admin settings.

hpprinter.jpg

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