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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-11-2019 04:23 PM

HP Recommended
Product: OfficeJet 6968
Operating System: macOS 10.12 Sierra

Hi,

 

We bought this printer several months ago, and it worked fine, but then we set it aside for about a month, as we didn't need it.

 

When we brought ot out again recently to copy a few things, we found that it wouldn't print black. It prints color fine.

 

We changed the cartridges, cleaned the print heads 5 or 6 times, realigned it, and reset it at least three times, and it still won't print black.

 

Any other ideas?

 

c

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