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HP Recommended
HP Officejet 4632
Microsoft Windows 10 (64-bit)

I have an HP Officejet 4632 printer that I had changed the admin password to but have since forgot it. I intend on getting a new printer however right now I can't due to being let go from my job because I have liver failure. I can't setup the scanner or scan from the computer without this being reset. I have tried hard reset but it still says incorrect info of admin and admin admin password etc. 

 

I need to reset this printer to have all factory settings including whether it uses the htpps or not. Please help

 

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