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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-16-2019 05:41 PM

HP Recommended
Product: Officejet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

The printer will not scan whether using the printer control panel, HP Scan & Capture or Third party program. All report scanner offline. Sometimes deleting and reinstalling printer allows scanning. However, by the next day, the scanner is again offline. The printer is always online and working.

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