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02-25-2019 04:58 PM
My HP PhotoSmart 7520 All-In-One Printer is about 5 years old. I've spent all day checking the printer and cartridges and cleaning the printhead mechanism, both automatically and manually (twice), including submersing in warm water. The color cartridges and jets seem to work fine as the Print Quality Report shows no issues there. Only the black ink won't work. So, will purchasing a new printhead solve my issue? Doing so would be less expensive than buying a new printer and would allow me to continue using a small inventory of model 564 ink cartridges. Buying a new printer will be more expensive but would seem to be the better long-term answer. My primary goal is to assuredly solve this problem with the least amount of additional time spent. Does anyone have experience with this type of problem and what do you recommend? Thank you, Brian
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