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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-08-2019 06:44 AM

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I have recently bought a new HP Envy 5020.  As part of the purchase I registered on HP Instant Ink.  When the original black ink cartridge ran out I replaced it with a cartridge that had been sent through Instant Ink.  However I am getting a message saying “cartridge cannot be used until printer is enrolled in HP Instant Ink”. This seems very odd considering I received the cartridge from Instant Ink. I have checked my account homepage and all is fine, I have also checked for updates on the printer and it is up to date, I have even switched it off and on again but nothing is working.

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