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‎03-11-2019 10:03 AM - edited ‎03-11-2019 10:34 AM

HP Recommended
Product: HP Envy 4511
Operating System: Microsoft Windows 10 (64-bit)

Out of the blue, everything I print is printing half lines, as if it was either running out of ink or unaligned. (I recently canceled my HP InstaInk service and replaced my cartridges with new HP cartridges - the timing is suspect). I tried to realign the printer, but the sheet to print out to scan and realign will not print out correctly, and when I go to scan it, an error msg comes up that "No alignment sheet is detected".

I have restarted  the printer, restored factory settings, reloaded NEW cartridges (which has cost me even more $$ since the other ones were perfectly fine), I have trouble shooted everything and nothing is working. 

Any ideas???

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