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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎03-12-2019 02:06 PM

HP Recommended
Product: Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Officejet Pro 8600 Plus that I'm I've been pleased with until now. After gettting low ink warnings on the M and Y inks I replaced them with genuine HP cartridges (951XL) but I got an error that reads "The following cartridges are not intended for use in this printer". What?! If I replace the new cartridges with the old it says they are low on ink but no "compatibility" problem. I tried cleaning the contacts on both the printhead and the cartridges and it didn't help.  I called HP and they sent me replacement cartridges (M and Y) and I got the same error! It's very frustrating because HP, in their wisdom, shuts down ALL functions of the printer. I can't even scan or print in black ink. I can't even get to the menu. I also updated the firmware.  I called HP again and they said that the printer is out of warranty and can't be fixed so I should just scrap it and buy a new one. **bleep**? Trash an otherwise good printer just because HP insists on locking up my options?  I am very frustrated and angry at HP and will not buy another HP printer if I can't find a solution to this. 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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