Printing Errors or Lights & Stuck Print Jobs
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I purchased an HP 5255 all-in-one in December and had been printing mostly black and white documents. A few days ago I started some color print jobs and have noticed that the colors appear to be dull or under-saturated. This is based upon comparison to known documents and photos printed from an HP 3000 printer and an HP Photosmart 7360.
Searching this community and running the various trouble shooting methods suggested have not helped. This included uninstalling/reinstalling the printer software, running the internal trouble shooting such as cleaning the cartridges (which did not use any paper?), running the diagnostics and the Print and Scan Doctor.
My color printing which often contains company logos and photos produces unsatisfactory results from the HP 5255.
Unfortunately, the window to return the 5255 to the retailer has come and gone, so what can I do now?
I attached a scan of the print results from the older HP 3000 and the newer 5255 mentioned above. To my surprise, even the scan to jpeg image appears washed out - the printed copy shows a difference but the scan to jpeg has exaggerted it. What is causing this?
