• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-18-2019 12:22 PM - edited ‎03-18-2019 12:23 PM

HP Recommended

Hi there,

 

Recently, when I send a file to the printer, the printing manager on my computer reports that it is conneted to the printer and is starting to print, but then I get an error message saying "Check the printer for errors," while the same dialogue box also reads "Printing - Connected to printer." The printer screen shows no errors, just looks like the normal home screen. The printer doesn't print, and doesn't make any of the usual sounds I associate with preparing to print.

 

My printer is connected wirelessly, and I can't think of anything that changed between the printer printing and not printing. I recently replaced the ink cartridges, but the printer was definitely still printing after that.

 

Thanks in advance for any help or ideas.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.