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‎03-19-2019 08:05 PM

HP Recommended
Product: HP officejet3830
Operating System: Microsoft Windows 10 (64-bit)

My printer used to print in color. For some reason now it has stopped. It can copy in color but the print is not working. I have tried following the steps for uninstalling all the drivers but it didn't work. When I print a test page it also comes out in black and white. I tried running the HP Print and Scan doctor but everthing showed up to be working ok. Any advice??

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