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‎03-21-2019 08:31 AM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I am having several issues when label printing:

1. Labels (Avery 22807) are always misaligned when printed. The misalignment is much greater than the ink bleed allowed on the label AND the misalignment is inconsistent between rows/columns within one sheet, and different between sheets.

 

2. Only a portion of the page is printed, the printer just stops part way through the print and feeds me a partially filled sheet.

 

3. I am trying to print draft pages on regular paper, and select draft print quality, but it prints in best quality and also stops printing part way through.

 

My computer got an upgrade to windows 10, before that the printer did a barely acceptable job of label aligning, with misalignments within the ink bleed, with a few bad labels. Now the problem is more severe.

I restarted the router, printer, aligned the printer, cross checked paper sizes and types, and no improvement. 

I am choosing best quality print, letter, other glossy paper type.

Any advice appreciated, thanks

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