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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-22-2019 08:48 AM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

I have been scanning to email for years with this printer.

 

I've made no changes to my email account.

 

I now get a message that my credentials are no longer valid.

 

I updated the DNS to 8.8.8.8 and 8.8.4.4.

I have power cycled.

I have attempted 4 different SMTP servers.

I'm confident my user name/password to my email client is accurate.

I've tried both ports 465 and 587 for each of the 4 SMTP.

 

Any other suggestions?

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