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03-23-2019 09:40 PM
Product: Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)
Have an error with my Officejet Pro 8600 Plus. Error message is "General Printer Error". No error code. Printer screen suggests to turn power off and on and if that does not help to contact HP. Using non-HP printer cartridges. Have run HP Print and Scan Doctor 5.2 without resolving the issue. It checks out the printer's components as ok. Have checked for obvious things such as paper jams etc. Any ideas?
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