• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-23-2019 09:40 PM

HP Recommended
Product: Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

Have an error with my Officejet Pro 8600 Plus.  Error message is "General Printer Error".  No error code.  Printer screen suggests to turn power off and on and if that does not help to contact HP.  Using non-HP printer cartridges.  Have run HP Print and Scan Doctor 5.2 without resolving the issue.  It checks out the printer's components as ok.  Have checked for obvious things such as paper jams etc.  Any ideas?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.