Notebook Hardware and Upgrade Questions
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
1
0
0
HP Recommended
I just bought this notebook 1 month ago and have seen this problem since the beginning. While being completely shut down it drains about 10% per day, which is way too high. Normally it should be 1% a week.
I check this behavior on several states for 2-3 days each with following conclusion:
Standby (Suspend to Ram): 0,6% per hour
Hibernation (Suspend to Disk): 0,5% per hour
Shut Down: 0,4% per hour
Fast Startup and hybrid Sleep are deactivated. My Bios Firmware is updated to the latest available (F22) and I’ve done a clean installation of Windows 10 as well.
While browsing the web for help I’ve seen other manufactures solves this problem be providing a Bios Update or a firmware update for the battery.
Also took some screens from the powercfg to show that it is actually draining battery while shut down (27% in 65 hours, which is equal to 0,41%/h or 9,9%/day)
Really hoping for a solution and not a generic response like i already get while contacting the HP Support Team.
