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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet Pro 8720 All-in-one
Microsoft Windows 10 (64-bit)

OfficeJet Pro All-in-one printer will not accept refilled ink cartridges. Costco refills have been "rechipped" twice. Followed all troubleshooting tips including on/off, printer reset (unplug for 60 seconds), software and firmware reloads. Error message simply says " remove and reinstall indicated cartridges." 

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