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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 7740 Printer

I just purchase the 952 XL Black Ink Cartridge from HP.  The color cartridges already in my printer are just standard HP color cartridges.  The new cartridge when installed is giving me a message Depleted cartridges must be replaced to resume printing.

When I remove it and replace the old one I still get the same message Depleted cartridges must be replaced to resume printing.  The only cartridge the system told me was depleted was the black.  Is there a problem using xl and stardard cartridges together?  

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