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‎05-17-2019 10:42 AM

HP Recommended
Product: HP Photosmart C4700
Operating System: Microsoft Windows Vista (64-bit)

A month or so ago, my printer went offline.    I have taken all the steps I can find on the internet to bring it back online - everything turned off/back on - checked the settings, etc.    The printer itself seems to think it is online and connected to the wireless network.    Is there a way to get it to forget the wireless settings and I can try to reinstall those?  

 

I removed it as a printer from my laptop and now it is non-discoverable.   I tried re-adding with the cable and software, but it still says offline.    It also says offline from my mobile phone which was able to print to it before as well. 

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