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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-20-2019 09:55 AM

HP Recommended
Product: HP Envy 5532, No. A9J48B
Operating System: Microsoft Windows 10 (64-bit)

So, after 2 years of trouble-free use I get 'Incompatible cartridge' message come up. Black cartridge is very low on ink so put new, genuine, HP cartridge in. No change. Go through online help, check software up to date and clean both cartridge and printer cartridge contacts, as per instructions. Try to download Print & Scan Doctor but fails, saying 64 bit system not supported. Help!! I'm fed up with buying new printers every few years, as they don't seem to be durable! I thought this HP product was the solution. No help from manufacturer without paying and online help doesn't cover this issue. Anyone else had this or knows how to fix it, please?

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