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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet Pro 6968
Microsoft Windows 10 (64-bit)

I was just told that HP recently released an update that will not allow you to use a refilled HP ink cartridge in my Officejet Pro 6968. It takes 902XL cartridges. Sounds like something they did in 2016 but had to walk back on. If this is true it's like Ford telling you you can only use genuine Ford parts on your Ford car or it won't work. Is there a solution?

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