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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-08-2019 07:23 AM

HP Recommended
Product: HP OfficeJet Pro 8600 Plus N911g

Hi,

I have an OfficeJet Pro 8600 Plus which is a few years old but until recently worked fine. But in the last few weeks print quality has declined severely with white lines and unclear colours on test pages. I understand this could be caused by an accumulation of old ink. The 'clean printhead' tool didn't work so I manually cleaned the printhead with a syringe and cleaning fluid following instructions. This seemed to remove a lot of old ink. I then tried to dry the printhead and left it for some time to dry fully.

Problem is when I reinstalled the printhead and ink cartridges I get a 'Printer failure' message saying 'There is a problem with the printer or ink system', which doesn't let me access anything. Any suggestions please as to what could cause this and how I can resolve it? I tried to be as careful as I could removing the printhead so as not to damage it.

 

Thank you.

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