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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-16-2019 10:13 PM

HP Recommended
Product: Ink Tank 315
Operating System: Microsoft Windows 10 (64-bit)

Hi! I already tried aligning the cartridges and cleaning the cartridges (until second level clean) but still, there's no black ink coming out even when the ink tank of black is full.I bought the unit last Feb 2019 and I do not print regularly. Frequency of printing might be twice or thrice a month only. Is there a method wherein I can troubleshoot my printer so that it can print black?

 

I already tried the steps  in this link: https://support.hp.com/ph-en/document/c05627782 except for step 9 since printheads are covered by warranty. If printheads are subject for replacement, how can I avail its warranty?

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