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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
Deskjet 3720
macOS 10.14 Mojave

I am unable to administrate the printer, either through the HP Smart EWS panel, or through the HP utility as I have no recollection of any Security password that I may have set over a year ago. I've tried resetting the WiFi by pressing the red X and wifi button together but still the problem persists.

I need to reset the EWS password - I want to reset the printer completely ... how do I do this before i take a hammer to it!

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