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‎08-02-2019 09:08 AM

HP Recommended
Product: Deskjet 3776
Operating System: Mac OS X 10.11 El Capitan

I am receiving the message incompatible cartridge after moving countries.  After checking the HP website I purchased the compatible cartridge for my new country but I believe I now have to have the printer reset?  Does anyone know how to contact HP directly to have this done, I keep getting sent in circles around their website and the virtual assistant is no help.

Thanks

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