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‎08-07-2019 04:51 PM

HP Recommended
Product: HP Envy 5642
Operating System: iOS

My HP Envy 5642 worked great when I bought it to print wedding invitations. All of the sudden it started to not print some lines for anything, so the pages are missing parts of paragraphs, or a whole line of a picture, etc. Each time I try to align the pages it says it’s unsuccessful, so I’ve done both cleaning options, and tried to align again. I’ve replaced both ink cartridges and still have the same problem. 

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