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HP DeskJet 3755 All-in-One Printer
Microsoft Windows 10 (64-bit)

I, I got this new HP DeskJet 3755 All-in-One Printer.  While going through the setup, it tells me that I'm on a 5G network (which is correct) but tells me this printer only works on a 2.4G network so I need to change that before I can proceed.  I can't find where to do that.  Or are there any software updates?  drivers?  that help me get around this?  Thanks for any help you can provide.

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