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08-18-2019 09:16 AM
Product: Photosmart 7520
Operating System: Microsoft Windows 10 (64-bit)
I have an HP Photosmart 7520 printer and it's suddenly stopped feeding the paper. I've followed the instructions to clean the rollers but still no paper feed. The device that drops down onto the paper is doing so, but I noticed that the two rollers on it aren't turning, so this seems to be the problem. Is this a user resolvable issue or will I need to take the printer to an HP repair centre? The printer is out of warranty.
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